Everything’s the same as before, only simpler

The new so-called QR invoices have been in circulation since summer 2020. These are the new payment slips featuring a QR code. They will replace the orange and red payment slips on 1 October 2022. You can still make payments using the new payment slip at a post office or bank counter.

You have four options for paying with a QR payment slip:

At the counter: You can still pay
the QR invoice at the post office counter or at a payment terminal.

By post
You can send the QR payment slip to the bank in an envelope together with the payment instruction.

Via online banking (e-banking)
To pay the payment slip via online banking, you must open your e-banking on your computer or laptop. You can then scan the QR code using your computer’s camera or a QR code reader. You can then initiate the payment with a single click in your e-banking.

Via mobile banking
To pay via mobile banking, you must open your bank’s mobile banking app and scan the QR code using the app’s QR code reader. You can then initiate the payment with a single click.

This makes digital payments even easier for all invoice recipients. With the QR code, there’s no need for the tedious task of typing in account and reference numbers. This makes the payment process less prone to errors. Of course, you can still enter the account details manually if you wish.

Information to download

We’d be happy to send you the leaflet free of charge

The new payment slip

The two most striking changes are the plain white colour of the payment slip and the printed QR code.

Anleitung Anwendung QR-Einzahlungsschein.

1 – As before, the receipt can be taken to the post office to be stamped.

2 – The payment section with the QR code contains all the relevant information for the payment and processing of invoices. It includes all details in text form for manual entry.

3 – The perforation is used when making a payment at the counter to separate the QR payment slip from the top section.

Existing standing orders may change

Changes to the payment slip may also affect standing orders that have already been set up. In particular, for standing orders based on an ESR instruction (orange payment slip), the account details must be checked. In principle, the issuer of the standing order or your bank should notify you of any necessary adjustments. 

However, we recommend that you proactively check whether the standing orders are still being processed correctly. This change may affect regular payments to private individuals, businesses or charitable organisations.

Anleitung Anwendung QR-Einzahlungsschein.

The ‘Swiss QR Code’

The new payment slip features the ‘Swiss QR code’. 
‘QR’ stands for ‘Quick Response’. The QR code consists of small black and white squares. It contains all the key information that can be scanned automatically to process the payment.

How can a ‘Swiss QR code’ be scanned?
The QR code on the new payment slip can be scanned using your bank’s mobile app, your PC or laptop camera, or the PayEye QR scanner. It is important that the device is connected
to your online banking or mobile banking service.

What security features does the “Swiss QR code” have?
The official QR code on the payment slip features the Swiss cross in the centre. To ensure that the QR code corresponds to the intended payee, the details must always be checked via mobile or online banking.

Schweizerischer QR-Code.

Do you have any questions? We’d be happy to help you with how to use the new payment slip.

When setting up the mobile banking app on your smartphone, you can get free help from the knowledgeable young men and women at the Digital Café, which has several branches.

Our IT team can help you make adjustments to your online banking using a laptop or computer; this service is available for a fee as part of a one-to-one session at your home.

  1. Ein junger Mann erklärt einer Seniorin die Funktionen auf ihrem Tablet.

    Any questions about smartphones and tablets?

  2. Eine Mitarbeiterin befindet sich vor ihrem Laptop und führt eine Unterhaltung.

    Well supported in the digital world