Excellent advice in a face-to-face meeting

Pro Senectute in both Basel cantons will assess your situation, provide you with immediate assistance or refer you to the appropriate organisation. Our advice is easily accessible, practical and free of charge.

Our advisers can assist you with matters relating to finance, administration, housing, health, social inclusion, provision for the future, the law on the protection of adults, and retirement. We are well-versed in these various areas and can refer you to further support services if required. Our advice is accessible, practical and free of charge. We manage trust arrangements to provide support with financial and administrative matters. A trust arrangement is managed on a voluntary basis.

Yes, our advice is free of charge – both for you and for your relatives. Tax returns, trust arrangements and guardianships are subject to a fee; for tax and trust services, a sliding-scale fee applies based on your financial circumstances. Our aim is to ensure that our services are accessible to everyone, regardless of their financial circumstances – where necessary, we provide support through foundation funds or grants.

Our services are aimed at senior citizens of AHV retirement age and their relatives. If you have any questions about retirement, you are welcome to contact us even before you reach retirement age. Our tax service is available to you from the age of 60.

For our advisory services, as well as for trust and guardianship arrangements, we require you to be resident in one of the two cantons of Basel. If you have a specific enquiry – such as a planned move or a return to Basel – please feel free to contact our advisory service.

Yes, relatives are also welcome to contact our advice service at any time. The focus is always on the needs of the elderly person. Please note that our advice and services are provided on a voluntary basis and are independent and impartial.

You are welcome to contact us with any questions you may have about growing older. A key focus of our advice is on financial, administrative and legal matters – such as social security (AHV, EL, supplementary benefits), administrative and financial support, housing for older people, as well as end-of-life planning and adult protection (enduring power of attorney, living will, will). Our advice is accessible, practical and free of charge.

Depending on your enquiry, a telephone call or an email exchange may also help to clarify your questions or concerns. If you ring our main number, you will be put through to an adviser, who will then call you back. Alternatively, you can send us an email. 

Yes. As professionals, our advisers are bound by a duty of confidentiality. We will not pass on your data or information to third parties without your consent.

Yes. We can help you claim your social security entitlements, advise you on budgetary matters and, in certain situations, provide specific financial support as part of the ‘Individual Financial Assistance’ scheme. Please contact our advice service for further details.

Yes, we can help you fill in forms – such as applications for supplementary benefits or care allowances – and assist you generally with completing official documents. Please contact our advice service for this

Yes. We can offer general advice on lasting powers of attorney, living wills and wills. For more complex matters, you may also wish to seek specialist legal advice or more detailed guidance on living wills. Please contact our advisory service for further information. 

If you would like to make an enquiry, please call our main number or send us an email.

Our advisers will be happy to help you complete the application forms.